Last updated: 27 May 2026. JSC Property Investments is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
JSC Property Investments Pty Ltd (ABN 16 662 227 509) ("JSC", "we", "us", "our") operates as a licensed buyers agency in Queensland. We are committed to handling your personal information responsibly, transparently, and in accordance with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs).
This Policy applies to all personal information we collect through our website (jscpropertyinvestments.com.au), our services, and any communications you have with us.
By using our website or engaging our services, you consent to the collection, use, and disclosure of your personal information as described in this Policy.
We collect personal information that is necessary for us to provide our buyers agency services. This may include:
Sensitive information: We do not intentionally collect sensitive information (such as health, financial account numbers, or government identifiers) unless you voluntarily provide it and it is necessary for delivering our services.
We collect personal information directly from you in the following ways:
Where it is reasonable and practicable to do so, we collect personal information directly from you rather than from third parties.
We use your personal information to:
We will only use your personal information for the primary purpose for which it was collected, or for a directly related secondary purpose that you would reasonably expect.
We will not sell, rent, or trade your personal information to any third party for marketing purposes.
We may disclose your personal information to third parties in the following limited circumstances:
We work with trusted third-party service providers who assist us in operating our business, including:
These providers are required to handle your information confidentially and only for the purposes for which we disclose it.
With your consent, we may share relevant information with mortgage brokers, solicitors, conveyancers, building inspectors, or other property professionals involved in your transaction.
We may disclose your personal information if required by law, a court order, or a regulatory authority, or where disclosure is necessary to protect the rights, property, or safety of JSC, our clients, or others.
We do not disclose your personal information to overseas recipients except where your use of third-party platforms (e.g. Google services) may involve overseas data processing. Where this occurs, we take reasonable steps to ensure those parties handle your information in accordance with the APPs.
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and from unauthorised access, modification, or disclosure.
Personal information is stored in secure cloud-based platforms with access controls. We regularly review our information security practices and update them as appropriate.
We retain personal information for as long as it is needed to provide our services or comply with legal obligations. When personal information is no longer required, we take reasonable steps to destroy or de-identify it.
While we take these precautions, no transmission of data over the internet is completely secure. We cannot guarantee the security of information you send to us electronically.
You have the right to request access to the personal information we hold about you, and to request that we correct any inaccurate, incomplete, or out-of-date information.
To make an access or correction request, please contact us using the details in Section 11 below. We will respond to your request within 30 days. In some circumstances, we may be unable to provide access — if so, we will explain why in writing.
We do not charge a fee for making an access request, but we may charge a reasonable fee to cover the cost of providing access if the request is complex or time-consuming.
Our website uses cookies and similar tracking technologies to improve your experience and help us understand how visitors use the site. Cookies are small text files stored on your device by your browser.
We use cookies to:
You can disable cookies through your browser settings at any time. Note that disabling cookies may affect the functionality of some parts of our website.
We do not use cookies to collect sensitive personal information or financial data.
If you believe we have breached your privacy or handled your personal information in a way that is inconsistent with the APPs, you can make a complaint by contacting us using the details in Section 11 below.
We will acknowledge your complaint promptly and aim to resolve it within 30 days. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC):
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The current version will always be available on our website, with the "last updated" date shown at the top of this page.
We encourage you to review this Policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated Policy.
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or would like to make a complaint, please contact us:
Email: info@jscpropertyinvestments.com.au
Phone: (07) 2114 5984
Address: 49 Yan Yean St, Beenleigh QLD 4207
We aim to respond to all privacy enquiries within 5 business days.